Return Policy
Upon
receipt of your new handbag, please do not discard any of the
packaging, or remove any tags, until you have fully inspected the
item(s). If, for any reason, you are not completely satisfied with
your Humawaca handbag, you may return it within 30 days of purchase for
an exchange or a refund.
All return requests must be
called in to a customer service representative at our toll free number
1-866-524-1616 to receive authorization. Please follow the return
procedure below.
- To
obtain a Return Authorization (RA) number before shipping your product,
please call customer service or send us an email. For faster service,
please include the following in your email: name, receipt number,
product being returned, and the reason for the return request.
- Returns will not be accepted without a valid RA number.
- Your RA number must appear clearly on the outside of the return shipment.
- Handbags
must be returned in the original packaging with all tags attached.
Upon receipt, Garrett will ship a replacement item or credit your
account.
- Customer is responsible for all shipping charges.
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